Information for gas customers
Alternative low carbon gases could offer GB customers an affordable and practical way to move to a low carbon energy future, compared to other routes such as switching to electricity to provide heat.
The gas network is designed to deliver gas from different sources safely and reliably to customers. However, to unlock the full potential of the network to deliver low carbon gases, the commercial framework that the gas industry operates under, which we have called the ‘billing methodology’ needs to be brought up to date.
This project will investigate options for changes to the billing methodology to recommend the best solution for customers.